Rules for strategic consulting and operational audit services, responsibilities of the parties, and limits of liability.
AuditOperativ offers strategic consulting and business process mapping services, including the evaluation of key performance indicators, modeling of internal workflows, and identification of administrative redundancies.
Services are provided exclusively based on a written contract, signed by both parties, detailing the scope, deadlines, and fees.
The client undertakes to provide complete and accurate information regarding their organization's processes and structures, necessary for conducting the audit.
The client has the right to request clarifications regarding the methodology used and to receive interim reports on the progress of the analysis.
The client is responsible for implementing the recommendations resulting from the audit, with AuditOperativ assuming no liability for subsequent operational decisions.
AuditOperativ undertakes to perform the services with professional diligence, adhering to recognized standards in the field of strategic consulting.
AuditOperativ guarantees the confidentiality of information received from the client, except in cases provided by law.
AuditOperativ provides no explicit or implied guarantees regarding specific financial or operational results, given that the implementation of recommendations depends on external factors and client decisions.
The total liability of AuditOperativ for any loss or damage arising from the provision of services is limited to the amount of the fee paid by the client for that specific service.
AuditOperativ is not liable for indirect damages, loss of profit, business interruptions, or additional costs, even if informed of the possibility of their occurrence.
If services are affected by force majeure or events beyond the control of the parties, delivery deadlines may be extended without penalties.
AuditOperativ treats all information and documents received from the client as confidential, for the duration of the contract and for a period of 5 years after its completion.
Personal data is processed in accordance with the Privacy Policy available on the website, in compliance with Regulation (EU) 2016/679.
AuditOperativ may use anonymized and aggregated data for statistical purposes or service improvement, without disclosing the client's identity.
The contract comes into effect on the date of signing by both parties and remains valid for the period specified therein.
Either party may terminate the contract with a 30-day written notice if the other party repeatedly breaches contractual obligations and fails to remedy the breach within 15 days of notification.
Upon termination of the contract, AuditOperativ will return the original documents received from the client and destroy internal copies, except those necessary for compliance with legal obligations.
AuditOperativ reserves the right to modify these terms of use, with prior notification to active clients at least 30 days before the changes take effect.
Continued use of the services after the changes take effect constitutes acceptance by the client.
The updated version of the terms will be published on this page, with the date of the last revision indicated.
These terms are governed by Romanian law.
Any dispute arising from the interpretation or execution of the contract will be resolved amicably, and in case of failure, will be submitted to the competent courts in Romania.
For questions regarding these terms, the client may contact the legal department at the email address: info@detailedbusinesses.com.