What Data We Collect
We collect data that you provide directly through contact forms: name, email address, phone number, and message content. We also automatically collect technical data such as IP address, browser type, operating system, and pages visited, through cookies and web analytics services.
Purpose of Processing
Data is processed exclusively to respond to your requests, to provide you with personalized operational advice, and to improve our services. We do not use data for direct marketing purposes without your explicit consent.
Legal Basis and Storage
Processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and our legitimate interest in responding to you (Art. 6 para. 1 lit. f GDPR). Data is stored on secure servers within the European Union for a maximum period of 3 years from the last communication, after which it is deleted or anonymized.
Cookies and Tracking
We use essential cookies for the functioning of the site and analytics cookies (Google Analytics) to understand usage patterns. You can manage cookie preferences from your browser settings. Refusing non-essential cookies does not affect the basic functionality of the site.
Data Sharing
We do not sell, rent, or share your data with third parties, except for our service providers (web hosting, email services, analytics platforms) who are contractually obligated to adhere to the same privacy standards. There are no transfers to third countries without adequate safeguards.
Your Rights
In accordance with the GDPR, you have the right to access, rectify, delete, restrict processing, data portability, and withdraw consent at any time. To exercise these rights, you can contact us at the email address below. We will respond to your request within a maximum of 30 days.